Tel : +86-755-2735 2859

E-mail : szhclight@szhclight.com

skype : mary_hxh

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Service concept
H&Cin constant practice and lessons learned , and gradually formed , consolidating with H&Ccharacteristics, to meet customer demand for the service concept , specifically for the "customer first , rapid, accurate , innovative and comprehensive ."

Pledge
Our service -oriented system to do the following solemn promise:
Within the warranty period ( after delivery of a lamp months), we assume the risk of tube well ; addition to the damage of war and severe fires , floods , typhoons, earthquakes and other force majeure events , we damage the lamp replacement ;
All products , in addition to damage to the war, serious fires , floods , typhoons, earthquakes and other force majeure events , a three-year warranty and lifetime maintenance ;
After the expiration date , the company once a month for a routine check of the system .
By phone 0755-27352859,18818688258 , we provide 24-hour telephone service .

Customer first
First H&Call customers as people held beliefs and principles. H&Cfrom client products, systems, services program design , review , implementation, evaluation and follow- service activities , all will safeguard the interests of customers as a prerequisite to the customer's point of view to think about every problem and solve every problem , to meet customer demand responsibility .

Rapid
"Promptly" is
H&Canother person to give customers our commitment unwavering . H&Cestablish a database of customer information and rapid response mechanism to the shortest , most reasonable time to understand the actual needs of customers, providing a comprehensive solution operability . Especially in Shenzhen customers, more than ever H&Cthe " fast ."

Accurate
Through a variety of ways to communicate with customers, negotiate and accurate understanding about the needs, develop realistic solutions operability . After the implementation of the program , understand the operational status of the system, when there is a problem or a potential defect , I provide accurate solutions .

Innovation
H&Cbelieve "no best, only better,"
H&Ctechnological innovation is the goal , only to truly innovative enterprise customers to make sustainable development support , allowing customers to enterprises in the fierce competition in the market can intently develop their core business , which is not a loss . H&Ctechnology for the customer 's individual requirements , summarizes the advanced experience of the industry , and in accordance with international trends, continuous research and development is more suitable for business needs , more personalized products, services and applications.

Comprehensive
"Radical customers think customers are thinking ," H&Ctechnology when considering the issue , emphasizing advanced consciousness . Account both the characteristics of the actual situation and needs of customers , but also consider the needs of customers and the development of technology trends , such as institutional characteristics, quality of personnel, location, climatic conditions, financial budget , network technology, network development trends. When the market environment changes,
H&Cpeople will take the initiative to provide customers adapt to environmental change products, services , solutions can be implemented . To better understand the needs of customers more easily communicate with customers , easier to solve the problems of customers . What customer needs can be predicted , but when generating the customer demand is unpredictable , so that the reaction time of a company customer demand , the reaction speed is very important. H&C has its own professional service team, when you receive the specific needs of customers in the shortest period of time for questions raised by the customer to answer and help.

Technology
H&C has its own production , R & D team and system service team, constantly known, formed a study with H&Cdistinctive technology platforms and technology solutions.

Conclusion
Strong technical support and rapid response to customer needs is
H&Cpowerful means to maintain a competitive advantage , it is also able to retain customersH&Creasons . H&Cservices will be consistent spirit and means to ensure the smooth completion of the project.






 


Contact

  • Add:Shuitian Dingfeng Tech-park, Shiyan Town, Ban'an District,Shenzhen City, Guangdong Province, China
  • Tel:+86-755-2735 2859
  • E-mall:szhclight@szhclight.com
  • Skype:mary_hxh

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